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Job Title
IT Technician I

Job ID(Requisition ID):

Job Summary
Benchmark Electronics Incorporated, NYSE: BHE, is a global Fortune 1000 electronics manufacturer with more than 10,000 employees in 9 countries on 4 continents. You’ve seen our work at the Olympics, the Super Bowl, and in Hollywood. America’s women and men in uniform count on our technical skills to help ensure our country remains safe and the commercial aircraft crisscrossing our skies use products we manufacture. Products we engineer live inside some of the world’s fastest computers and are saving lives every day in hospitals and surgical suites around the globe. As a leading electronics manufacturing solution provider, we identify and work with the world’s best original equipment manufacturers to bring their products to life through design, test development, and electronics manufacturing.

We have an opportunity at our corporate headquarters located in Angleton, Texas for an IT Technician. This position will be a part of our Help Desk team and assist Corporate IT in providing support to various Local IT departments as well as key personnel. This is a 8am to 5pm position but candidate must be available to work flexible hours both day and evening occasionally.

Essential Functions and Competencies
Strong verbal and written skills Help Desk experience preferred but not required Effective multitasking skills and ability to take on additional responsibilities as required

Qualifications / Education / Experience
Provide various levels of support for all Corp IT systems. Identify, research and resolve technical problems.Document, track and monitor all problems to ensure a timely resolution.Troubleshoot common problems using online knowledge base and in-house training. Research and document unique problems to expand our online knowledgebase content. Have a major role in writing and organizing support documentation. Support a 24/7 global business as required.

Help Desk experience preferred but not required. Work or life experience that demonstrates the ability to think logically and communicate effectively both orally and in writing is required.

A 4 year IT degree preferred, 2 year degree plus relevant experience acceptable, at least one year of undergraduate studies toward an information systems or computer science degree is required.

Job Category
Information Systems

Job Location
Corporate Angleton, TX, USA


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